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Consumer questions in English

ConsuWijzer is the consumer information portal of the Dutch government.

Do you, as a consumer, have any questions regarding a purchase or have you encountered a problem with a purchase? We can inform you about Dutch consumer law, enabling you to defend your interests better.

Please note that we cannot solve your problems for you. However, we can give you practical tips. If you cannot find the answer to your problem on our site, please contact us by filling out the contact form. We can offer you advice on various consumer issues.

Please note that we can only give you advice in Dutch. However, you can send us your question in English, and we will answer you in Dutch.

We are a Dutch information desk. Therefore we only give advice in the Dutch language. We regret that we can't give you advice in English or in any other language than Dutch. You can send us your question in English, we will send you an answer in Dutch.

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